Shipping policy

Full Spectrum Coffee ships from our roastery in Coffs Harbour, NSW, Australia.

Dispatch

Coffee is roasted in small batches and orders are dispatched within 48 hours (Monday to Friday, excluding NSW public holidays). You'll receive a tracking link by email as soon as your order ships.

Australia

Service	Cost	Typical delivery after dispatch
Standard	$10.00	4–6 business days
Standard, orders $110 and over	Free	4–6 business days
Express	$15.00	1–3 business days (usually 2)

We deliver to all Australian states and territories via tracked post. Regional and remote addresses may take longer.

New Zealand

Standard International: NZ$27.00 flat rate. Typical delivery is 5–10 business days after dispatch. Any import duties or taxes charged by New Zealand customs are the customer's responsibility.

We don't currently ship to other countries.

Subscriptions

Subscription orders follow the same rates and dispatch times. See our Subscription Policy for billing and frequency details.

Lost or damaged parcels

If your tracking hasn't updated for 10 business days, or your order arrives damaged, email hello@fullspectrum.coffee with your order number and we'll sort it out.

Contact

Full Spectrum Coffee
Kylshow Pty Ltd ATF McCarthy Family Trust · ABN 91 931 747 548
4/16 Cook Drive, Coffs Harbour NSW 2450, Australia
hello@fullspectrum.coffee · 0400 066 194